Global Help On Demand part of the Performance Suite
As trainers, you are constantly on the lookout for new methodologies to support and train your users. There is still a huge and never ending need for user-friendly training and support materials to be instantly available.
Global Help On Demand is a revolutionary application that allows you to dynamically embed training and support directly into any, and all, of your software applications. With Global Help, you can:
- Provide a proactive path of knowledge based on a user's need and workflow... right on their desktop
- Drastically reduce your help desk calls
- Reduce the learning curve on new applications
- Embed context-sensitive help based on what the user needs to know when they need to know it
- Promote Business Processes and Best Practices based on the user's role
- Build learner skills and confidence
- Provide all your training materials in a single location
- Track usage
